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Law Council of Australia

Consumer Rights Forum 2023

"Natural Disaster Insurance: The Real Cost"

18 July 2023 | Brisbane & Online

The Legal Practice Section's Australian Consumer Law Committee, will be hosting another exciting ‘Consumer Rights Forum’ in Brisbane and by webinar.

They keynote speaker will be announced soon. 

The Forum will feature a eminent panel of insurance law experts. 

  • Dr Rhys Bollen, Senior Executive Leader, Insurers, Australian Securities and Investments Commission (ASIC)
  • Ms April Blair, Senior Ombudsman, Australian Financial Complaints Authority (AFCA)
  • Mr John Berrill, Principal, Berrill & Watson

Date: Tuesday, 18 July 2023
Time: 5.30pm registrations, 6.00pm - 7.00pm followed by award presentation and canapes and drinks.
Cost: Free
Venue: Queensland Law Society, 179 Ann St, Brisbane City QLD 4000 & Online

Limited number of tickets available, registrations close Tuesday, 11 July 2023, unless sold out prior.

The Consumer Rights Award Presentation 

The Consumer Rights Award presentation will follow and be presented by The Hon. Catherine Holmes AC SC.


Ms Chelsea De Silva
Section Administrator
T. 02 6246 3722

Registrations for the Consumer Rights Forum 2023 are now open.

Ticket Categories and Rates

Category Ticket Type Price
No category In-Person $0.00 + Add to cart
Online Only $0.00 + Add to cart

Key Speakers

We are pleased to announce the key speakers for this event.

The Hon. Catherine Holmes AC SC
Commissioner (30 June 2023), Royal Commission into the Robodebt Scheme

The Honourable Catherine Holmes AC SC holds the degrees of B.Econ (ANU), B.A. (Hons), LLB, LLM (Advanced) (UQ). She was admitted as a solicitor in 1982 and as a barrister in 1984, taking silk in 1999. While in practice, Ms Holmes was at various times a part time member of the Anti-Discrimination Tribunal, Deputy President of the Queensland Community Corrections Board and, during 1998 and 1999, Counsel assisting the Forde Commission of Inquiry into Child Abuse. 

Ms Holmes was appointed to the Supreme Court of Queensland in March 2000. She was the judge overseeing the Court’s criminal list for some years, and was the judge constituting the Mental Health Court from February 2005 until May 2006, when she was appointed to the Court of Appeal. From 16 January 2011 until 16 March 2012, Ms Holmes was the Commissioner of the Commission of Inquiry into the Queensland Floods 2010-2011. She was sworn in as Chief Justice of Queensland on 11 September 2015. On 26 January 2020, Ms Holmes was appointed a Companion (AC) of the Order of Australia. 

Ms Holmes resigned as Chief Justice of Queensland with effect from 19 March 2022. On 18 August 2022, she was appointed to conduct the Royal Commission into the Robodebt Scheme, with a reporting date (after extension) of 30 June 2023.

Mr John Berrill
Principal, Berrill & Watson

John Berrill is a Principal of Berrill & Watson Lawyers and is a superannuation and insurance lawyer.

He is an accredited personal injuries specialist.

John is on the boards of the Consumer Action Law Centre and the TAL, CBA and Suncorp Consumer Advisory Councils. He is also a volunteer at Social Security Rights Victoria and the Mental Health Legal Service.

He was a member of the Financial Ombudsman Service, the Superstream Advisory Council, the Stronger Super Implementation Committee, the Natural Disaster Insurance Review Panel and the AFCA Transition Board.

He has worked in the areas of superannuation, insurance, Centrelink and financial services law for 28 years, providing advocacy and advice to consumers, workers, community groups & disability groups.

Dr Rhys Bollen
Senior Executive Leader, Insurers, Australian Securities and Investments Commission (ASIC)

Rhys leads ASIC’s Insurers team which has primary responsibility for the supervision of general and life insurance providers. He was previously the Senior Executive Leader of ASIC’s Investment Managers team. Rhys has more than 20 years’ experience as a regulator, academic and public policy practitioner. Before joining ASIC, Rhys was an Executive Director at the NSW State Insurance Regulatory Authority, and Assistant Commissioner for Policy and Strategy at NSW Fair Trading. He has previously held senior leadership roles in ASIC’s international strategy, consumer and strategic policy teams. He has also worked in private legal practice. Rhys has a PhD in financial services regulation and Masters degrees in both law and business.

Ms April Blair
Senior Ombudsman, Australian Financial Complaints Authority (AFCA)

Consumer Rights Award 2023

The Consumer Rights Award will be awarded to an individual who champions the rights of consumers in the promotion of consumer law in Australia. The recipient has made a substantial contribution to the promotion, understanding or protection of consumer rights in their practice of consumer law or in their contribution to the legal, academic or wider community.

The Award is conducted annually by the Australian Consumer Law Committee of the Law Council’s Legal Practice Section. It recognises the range of skills, interests and contributions of those committed to the development and implementation of the law and practices in this field.

Nominations are now open and close on 9 June 2023 at 5.00 pm (AEST), and must be emailed to chelsea.desilva@lawcouncil.asn.auA nominee may self-nominate or be nominated. For more information please click here.

Read the Law Council's Event Terms and Conditions here.

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